This document is a translation of the French original. In the event of any discrepancy, the French version prevails.
Article 1 — Purpose and scope
These General Terms of Sale (the “Terms of Sale”) define the financial and commercial terms under which the company Skillee provides its Studio platform and associated services to the Customer.
They apply exclusively to Customers acting for professional purposes. The Service is not offered to consumers. The Terms of Sale supplement the General Terms of Use (the “Terms of Use”) and, where applicable, the Data Processing Agreement (the “DPA”).
In the event of any conflict, the special conditions of a signed quote or purchase order prevail over the Terms of Sale. The Terms of Sale prevail over the Terms of Use solely for financial, payment, term and termination matters.
Article 2 — Formation of the contract and acceptance
2.1 Online subscription
Before confirming a payment, the Customer may consult and save these Terms of Sale and the Terms of Use. The Studio presents to the Customer the chosen plan, the number of seats invoiced, the amounts excluding VAT, the applicable VAT and the total amount including VAT.
The Customer may go back to the previous step to correct its billing address or abandon the order. Confirmation of payment is only possible after express acceptance of the Terms of Sale and the Terms of Use by means of a tick box that is not pre-ticked.
The contract is formed when the payment is confirmed. An invoice and the status of the subscription are then accessible from the “Plan & Billing” section of the Studio.
The person placing the order declares that they have the authority necessary to bind the professional Customer they represent.
2.2 Enterprise or negotiated offer
For an Enterprise offer, a specific volume or a bespoke service, the contract is formed by the signature of the quote or purchase order. This document specifies the price, the scope, the volumes, the commitment period and any special conditions.
Article 3 — Prices and price list of the online offer
Prices are expressed in euros excluding VAT. VAT and any other applicable tax are added at the rate in force on the invoice date. The total including VAT is displayed before the payment is confirmed.
The price list of the standard online offer as at the date of this version is as follows:
- Starter: €49 excl. VAT per seat per month; 800 credits per seat per month; additional credit at €0.06 excl. VAT
- Pro: €75 excl. VAT per seat per month; 1,500 credits per seat per month; additional credit at €0.05 excl. VAT
- Premium: €200 excl. VAT per seat per month; 4,500 credits per seat per month; additional credit at €0.04 excl. VAT
- Enterprise: price, credits and scope on quote
All agent families, the Studio, candidate tracking and the centralisation of reports are included in the standard plans, subject to features flagged as private beta or subject to particular technical prerequisites.
The contractual price is the one displayed in the Studio and summarised immediately before payment. In the event of a discrepancy with a promotional display or a public page, this summary prevails for the order concerned.
Article 4 — Invoiced seats and included credits
For plans invoiced per seat, each member of the organisation occupies a seat, whatever their role, including the “viewer” role. The number of seats subscribed and the corresponding monthly cost are displayed in the summary before payment. The special conditions of a negotiated offer may provide for a different number of invoiced seats.
When a seat is added during the month, the additional credits are allocated after payment, pro rata to the remaining period. A reduction in the number of seats does not remove the credits already allocated.
The included credits are paid into the organisation's shared balance after confirmation of payment. Their consumption depends on the per-action price list displayed in the “Plan & Billing” section. An action is debited only once it has been executed in accordance with the functional rules of the Service.
Article 5 — Credit top-ups
A Customer with an eligible plan may purchase additional credits on a one-off basis. The price excluding VAT of a top-up corresponds to the number of credits chosen multiplied by the unit price of the additional credit applicable to its plan.
The number of credits, the amount excluding VAT, the VAT and the total including VAT are summarised before payment. The credits are added to the organisation's balance after effective confirmation of the payment by the payment service provider.
A top-up constitutes a one-off purchase and does not, in itself, result in the creation or extension of a subscription.
Article 6 — Payment and payment service provider
Online purchases are payable immediately by bank card. Payment is processed securely by Stripe; Skillee neither receives nor stores the full bank card number.
The Customer authorises, for the duration of its subscription, the recurring debits corresponding to the plan subscribed. It is the Customer's responsibility to maintain a valid payment method in the Studio.
For quote-based offers, the payment schedule and the payment method are set out in the special conditions. Unless otherwise stipulated, invoices are payable within thirty (30) days of their issue.
Article 7 — Invoices
An invoice is generated for each subscription payment and each credit top-up. The Customer may consult and download the available invoices in the “Plan & Billing” section of the Studio.
The Customer is responsible for the accuracy and keeping up to date of its identity and billing address. It must report any error without delay to j.deservigny@skillee.ai.
Article 8 — Late or failed payment
In the event of a failed debit, the payment service provider may make further attempts. Skillee may suspend access to the paid features after having informed the Customer and allowed it to regularise its situation.
Any sum not paid by its due date shall automatically, and without any prior reminder, give rise to penalties calculated at the most recent refinancing rate of the European Central Bank plus ten (10) percentage points. The professional Customer is also liable for a fixed compensation of forty (40) euros for recovery costs. Additional compensation may be claimed upon presentation of supporting documents where the recovery costs incurred exceed this amount.
Article 9 — Term, renewal and termination of the online offer
Unless otherwise stated before the order, the online subscription is entered into for a period of one (1) month from the confirmation of payment. It renews automatically for successive monthly periods.
The Customer may schedule termination at any time from the “Plan & Billing” section. Termination takes effect at the end of the period already paid for; the Customer retains access to the Service until that date. It may cancel the scheduled termination before it takes effect from the same section.
Periods already begun and credit top-ups already delivered are not refunded, except in the event of an invoicing error attributable to Skillee or a mandatory legal provision to the contrary.
For an Enterprise or negotiated offer, the term, renewal, notice period and termination arrangements are set by the quote or purchase order.
Article 10 — Suspension and termination for breach
Skillee may suspend all or part of the Service in the event of non-payment, fraudulent use, risk to the security of the Service or serious breach of the contractual documents.
In the event of a serious breach by either party of its obligations, the other party may terminate the contract as of right after a formal notice that has remained without effect for thirty (30) days, except in the case of a security emergency or a breach that cannot be remedied.
Article 11 — Availability and development of the Service
The Service is provided on a best-efforts basis (obligation de moyens). The availability, support or service level commitments specific to Enterprise Customers are defined, where applicable, in a Service Level Agreement or in special conditions.
Skillee may develop the Service, provided that it does not remove an essential feature of the subscribed plan without reasonable prior information or an appropriate replacement solution.
Article 12 — Liability
Skillee's total and cumulative liability under the contract is limited to the amounts excluding VAT actually paid by the Customer during the twelve (12) months preceding the event giving rise to liability.
Indirect damages are excluded from any compensation, in particular loss of turnover, profits, business opportunity, customers or image.
These limitations do not apply in the event of gross negligence or wilful misconduct, personal injury, or breach of confidentiality obligations or of obligations relating to the protection of personal data which cannot legally be limited.
Article 13 — Reversibility and data
The arrangements for exporting, returning and deleting data are set out in the Terms of Use and the DPA. Unless otherwise provided in special conditions, the Customer has thirty (30) days after the end of its access to request or carry out the retrieval of the data still available before their deletion in accordance with the applicable retention policy.
Article 14 — Changes to prices and to the Terms of Sale
Skillee may amend the Terms of Sale or the price list for the future. Changes applicable to an ongoing subscription are communicated to the Customer at least thirty (30) days before they take effect, except in the case of a change required by law or a change favourable to the Customer.
If the Customer refuses a substantial unfavourable change, it may terminate its subscription from the Studio before the change takes effect. Continuation of the subscription after the announced date constitutes acceptance of the new version.
Article 15 — Governing law and jurisdiction
The Terms of Sale are governed by French law. The parties shall endeavour to resolve any dispute amicably before bringing legal action.
Failing amicable agreement, any dispute relating to the formation, interpretation, performance or termination of the contract falls within the exclusive jurisdiction of the courts of Paris, including in the event of multiple defendants or third-party claims (appel en garantie), subject to the applicable mandatory rules.
Version 1.3 — Last updated: 10 September 2026