This document is a translation of the French original. In the event of any discrepancy, the French version prevails.
Article 1 — Definitions
In these Terms of Use, the following terms have the following meanings:
- “Skillee”: the company Skillee SAS, publisher of the platform
- “Customer”: any legal entity (company, partner ATS) that has subscribed to a Studio account
- “User”: any natural person authorised by the Customer to use the Service on its behalf
- “Service”: the Studio platform and the associated AI agents (Charlee, Julee, Gabee, as well as any future agent integrated into the Service)
- “Candidates”: the natural persons applying for employment with the Customer and processed via the Service
- “Customer Data”: all data uploaded, entered or generated by the Customer or its Users in the Service, including the personal data of Candidates
- “Outputs”: the results produced by the AI systems in the context of the Service (interview reports, scores, interview plans, Julee conversations)
Article 2 — Purpose
These Terms of Use govern the terms of access to and use of the Service made available by Skillee to the Customer. The Service enables the Customer to automate the pre-selection and qualification of candidates by means of specialised artificial intelligence agents (telephone prequalification, WhatsApp exchanges, candidate app).
The applicable financial terms are those displayed in the “Plan & Billing” section of the Studio and summarised before confirmation of an online payment, or those of the signed quote for an Enterprise or negotiated offer. They are governed by Skillee's General Terms of Sale (D5).
Article 3 — Acceptance of the Terms of Use
Use of the Service is subject to the prior and unreserved acceptance of these Terms of Use, evidenced by a tick box when the Studio account is created. When subscribing or purchasing credits online, the Customer again confirms its acceptance of the Terms of Use and of the General Terms of Sale after having been able to check the details and the total price of its order. The Data Processing Agreement (DPA) is accepted as part of the quote, the purchase order or any other contractual process agreed with the Customer.
The applicable documents are accessible at any time from the Studio in a format allowing them to be consulted, printed and stored. Skillee may retain the technical evidence useful to prove their acceptance in accordance with applicable law.
The Customer warrants that the natural person accepting the Terms of Use has the authority to legally bind the legal entity they represent.
Article 4 — Access to the Service and user account
The Customer creates a Studio account by providing the required information (business email, surname, first name). Each User has personal and confidential login credentials which they undertake not to share. The Customer is solely responsible for the confidentiality of its Users' login credentials and for any action performed from their accounts.
Skillee reserves the right to refuse registration, or to suspend or terminate an account, in the event of a breach of the Terms of Use, fraudulent or unlawful use, or non-payment.
Article 5 — Availability of the Service
Skillee undertakes, on a best-efforts basis, to ensure the availability of the Service. Skillee reserves the right to interrupt the Service temporarily for maintenance or update operations or in the event of force majeure, informing the Customer as far as possible. No contractual penalty is attached to the level of availability at this stage. The specific availability conditions applicable to enterprise contracts are the subject of specific amendments.
Article 6 — Intellectual property
6.1 Skillee's intellectual property
The Service, its technical components (source code, algorithms, AI models, interfaces, structured databases), its documentation and its trademarks (in particular the word mark “Skillee” registered with the INPI (French intellectual property office) under number 25 5213139) remain the exclusive property of Skillee. Skillee grants the Customer a personal, non-exclusive and non-transferable right of use, limited to the term of the contract and to what is strictly necessary for the Service.
The Customer shall not, in particular:
- Decompile, reverse engineer or attempt to access the source code of the Service
- Reproduce, distribute, sublicense or market the Service outside the intended scope
- Use the Service to develop a competing product
- Remove or conceal Skillee's intellectual property notices without prior written authorisation
6.2 Ownership of Outputs
The Customer owns the Outputs generated by the Service in the context of its recruitment (Charlee reports, transcripts, scores, interview summaries, interview plans, Julee conversations). Skillee only has a right of use limited to the strict purposes of providing the Service (production of the Outputs, technical support, aggregated, anonymised, non-identifying statistics).
Article 7 — Customer Data
Customer Data remain the property of the Customer. Skillee acquires no ownership rights over such data and is authorised to process them only to the extent strictly necessary for the provision of the Service, in accordance with the Data Processing Agreement (DPA) which is binding on the parties under Article 28 of the GDPR.
The Customer warrants that it has the rights and legal bases necessary to upload and process the personal data of Candidates via the Service, and that it has informed Candidates in accordance with Articles 13 and 14 of the GDPR.
Article 8 — Use of artificial intelligence
8.1 Description of the AI systems
The Service relies on several artificial intelligence systems (the Charlee, Julee and Gabee agents, as well as CV processing and interview plan generation modules). These systems are classified, within the meaning of Regulation (EU) 2024/1689 (the “AI Act”), as high-risk AI systems (Annex III, point 4(a) — AI systems in the recruitment and selection of natural persons). Skillee is the provider of these systems within the meaning of the Regulation and assumes the corresponding obligations.
8.2 Commitment not to train on Customer Data
Skillee undertakes not to use Customer Data or the data of Candidates processed via the Service to train, improve or retrain its own artificial intelligence models. Skillee contractually guarantees that its AI processors also comply with this commitment (in particular Google for the paid Gemini API, with an explicit exception to prompt logging granted by Google). This guarantee constitutes an essential obligation of the contract.
8.3 Human oversight (Article 14 of the AI Act)
The Customer is solely responsible for the final recruitment decision. The Outputs produced by Skillee's AI systems are decision-support aids and never replace the Customer's human judgement. Skillee has implemented, by design, a human oversight mechanism: the questions and evaluation criteria used by the agents must be validated by a User of the Customer before each interview, and the scores may be modified (override) with justification from the Studio interface.
8.4 Changes to the AI models
Skillee reserves the right to update, modify or replace the AI models underlying the Service for reasons of performance, compliance or technical development. Any substantial modification within the meaning of Article 25 of the AI Act will be notified to the Customer in advance.
8.5 Limitation of liability specific to AI systems
The Customer acknowledges that AI systems may have inherent limitations (errors, hallucinations, residual biases) despite Skillee's efforts to minimise them. The Customer undertakes to use the Outputs as a decision-support aid and not as an automated decision, and always to carry out a human review before any decision affecting a Candidate.
Article 9 — Confidentiality
Each party undertakes to keep strictly confidential all non-public information of the other party that comes to its knowledge in the course of the performance of the contract, and to use it only for the purposes of the contract. This undertaking remains in force for the entire term of the contract and for three (3) years after its end.
Article 10 — Liability
Skillee's total and cumulative liability under the contract is limited to the amounts actually paid by the Customer to Skillee during the twelve (12) months preceding the event giving rise to the liability.
Indirect damages are excluded from any compensation, in particular: loss of turnover, loss of profits, loss of business opportunity, damage to image, loss of customers, indirect loss of data.
These limitations do not apply in the event of a breach of confidentiality obligations, a breach of obligations relating to the protection of personal data, gross negligence or wilful misconduct, or personal injury.
Article 11 — Force majeure
Neither party may be held liable for a failure to perform its obligations resulting from a case of force majeure within the meaning of Article 1218 of the French Civil Code (Code civil). The party invoking force majeure must inform the other party without delay. If the force majeure situation persists for more than sixty (60) days, either party may terminate the contract without compensation.
Article 12 — Term and termination
For offers subscribed online, the term, renewal and termination conditions are defined in the General Terms of Sale (D5) and restated in the “Plan & Billing” section. For Enterprise or negotiated offers, they are defined in the quote or in the signed special conditions. In the event of a serious breach by either party of its obligations, the other party may terminate the contract as of right after a formal notice that has remained without effect for thirty (30) days.
Article 13 — Reversibility
The Customer may at any time export its data from the Studio on a self-service basis, in a ZIP format combining CSV (structured data), JSON (integration) and PDF (reports). In the event of termination, the Customer has thirty (30) days from termination to retrieve its data. At the end of this period, the data will be permanently deleted, subject to legal retention obligations. A certificate of deletion may be provided on request.
Article 14 — Audit
Skillee makes information relating to its compliance available in its Trust Center (skillee.ai/trust). Enterprise Customers may request an additional documentary audit no more than once (1) per year, on reasonable prior notice. Skillee provides up to five (5) hours of work per audit free of charge; beyond that, additional hours are invoiced at the hourly rate defined in the contract. On-site audits may only be carried out upon a reasoned request and under a specific agreement.
Article 15 — Assignment and change of control
Skillee will inform the Customer in the event of a change of control (acquisition, merger, sale of a business as a going concern). The contract will continue with the acquirer on identical terms. By way of exception, in the event of a transfer to a direct competitor of the Customer, the latter will have a right to terminate without penalty within thirty (30) days following the notification.
Article 16 — Changes to the Terms of Use
Skillee reserves the right to amend the Terms of Use to reflect changes in the Service, the processors or the applicable regulations. Minor changes (editorial corrections, adjustments to processors) are notified by any appropriate means. Substantial changes are subject to thirty (30) days' prior notification, and continued use of the Service after this period constitutes acceptance. Changes required by regulatory developments apply immediately.
Article 17 — Miscellaneous provisions
If any clause of the Terms of Use were declared null and void or unenforceable, the other clauses would remain fully applicable. A party's failure to exercise a right granted to it shall not constitute a waiver of that right. The Terms of Use, the Terms of Sale, the DPA and, where applicable, the signed quote or purchase order constitute the entire agreement between the parties and prevail over any prior communication.
Article 18 — Governing law and jurisdiction
These Terms of Use are governed by French law. Any dispute relating to the formation, performance or termination of the contract shall, failing an amicable resolution, be submitted to the exclusive jurisdiction of the courts of Paris.
Version 1.2 — Last updated: 9 September 2026